1. Purpose and Scope​

This Shipping Policy applies to all goods purchased from Cosmota​ (cosmota.click). As an independent seller, I am committed to ensuring safe, timely, and cost-effective delivery while providing a transparent customer experience.

2. Order Processing Time​

• Orders placed before 3:00 PM EST​ on business days (Monday–Friday) will be processed within 24 hours.

• Orders placed on weekends or U.S. holidays will be processed on the next business day.

• Pre-order or custom items will specify unique processing times on their product pages.

3. Shipping Destinations & Methods​

• Primary Service Area: Contiguous United States.

• International Shipping: Available upon request (contact support@cosmota.clickfor quotes and restrictions).

• Carriers: I partner with reliable carriers like USPS, UPS, and FedEx​ based on destination, package size, and cost efficiency.

4. Shipping Timeframes​

• Standard U.S. Shipping: 3–7 business days after dispatch.

• Expedited Options: 1–3 business days (available at checkout for an additional fee).

• Delays due to carrier issues, weather, or customs are beyond my control but will be communicated proactively.

5. Shipping Costs​

• Free Standard Shipping​ on orders over $50​ within the contiguous U.S.

• Orders below $50 incur a calculated shipping fee (displayed at checkout).

• International shipping costs are calculated based on destination and carrier.

6. Returns & Exchanges Shipping Responsibilities​

• My Error​ (e.g., wrong item shipped): I cover return shipping costs.

• Customer-Initiated Returns: The customer pays return shipping unless otherwise agreed.

• Refunds are issued after returned items are inspected and approved.

7. Risk of Loss & Title​

Ownership and risk of loss transfer to you once the carrier marks the shipment as “delivered.” I am not liable for theft, damage, or loss after delivery.

8. Prohibited Items​

I comply with U.S. and international regulations regarding restricted items (e.g., hazardous materials, explosives). Customers are responsible for ensuring their orders comply with local laws.

9. Force Majeure​

Delays caused by events beyond reasonable control (e.g., natural disasters, pandemics, strikes) will not incur liability but will be communicated transparently.

10. Policy Updates​

I reserve the right to update this policy. Changes take effect immediately upon posting on cosmota.click.

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Contact Me​

For questions about shipping or orders:

• Email: support@cosmota.click

• Phone: +1 (502) 903-6213

• Address: 396 Eron Way, Winter Garden, FL 34787

Thank you for trusting Cosmota!

—A dedicated independent seller focused on your satisfaction.